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Payment And Policies

Terms and Conditions:

1- ETC reserves the right to cancel or reschedule courses with prior notice without any liability on its part.

2- All prices are subject to change without prior notice. Once a booking is confirmed and the course is paid for, any subsequent price changes will NOT be implemented for that particular booking. Book early.

3- Unless otherwise agreed in writing, payment terms are 100% minimum 10 working days prior to the course start.

4- ETC reserves the right to refuse scheduling, booking or attendance on courses if there are outstanding past due payments.

5- ETC reserves the right to refuse attendance on courses if there are any outstanding payments due.

6- Cancellation requests must be sent by fax or by email, otherwise, they will NOT be accepted and payment in full must be made.

7- No course cancellations will be accepted within 10 working days before commencement of the course ?No Shows? will be due for payment in full.

9- Substitute delegates will be accepted.

10- As per the contractual agreement between ETC and course vendors, it is not allowed to sell manuals without delegate attending a course and every delegate receives his own training kit. To guarantee training kit availability, booking must be confirmed and payment issued a minimum of 10 working days prior to course commencement. Late Confirmations or payments will cause late delivery of course training kit.

11- Course availability is on first come first serve basis. To guarantee your seat it is highly recommended to book training at least 15 working days in advance.

12- All delegates are accepted on the understanding that they have read and agreed to the requirements of the course pre-requisites and outlines.

13- Companies that operate its own purchase order systems must attach a hard copied Purchase Order.

14- Payment is to be made in EGP or US$ at bank rate as of the date of payment.

15- For overseas bookings, please attach a copy of your bank transfer receipt.

Copyright © 2018 Epsilon Registered in Egypt with company no. 118268
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