Course overview

It is impossible to be part of an organization today and not attend meetings. Staff meetings, project meetings, and planning and coordinating meetings all take time.
There has been a growing realization that we have to pay attention to the process elements of meetings if we want them to be effective. With its focus on asking rather than telling, and listening to build consensus, facilitation is the new leadership ideal, the core competency everybody needs. Managers and supervisors are often asked to facilitate rather than instructor manage their meetings and training sessions.
How can you facilitate, rather than control, group decision-making and team interaction? With no formal training, people may find it difficult to make the transition from instructors or managers to facilitators.


The unit/ Course objective

This workshop has been creating to make core facilitation skills better understood and readily available for your organization. It represents materials and ideas that have been tested and refined over twenty years of active facilitation in all types of settings.
At the end of this workshop, participants will be able to:

Distinguish facilitation from instruction and training

Identify the competencies linked to effective small group facilitation

Understand the difference between content and process

Identify the stages of team development and ways to help teams through each stage

Use common process tools to make meetings easier and more productive


Program Duration: 1 Day
Program Language: English / Arabic

Course Curriculum

Module 1: Defining Your Role
Module 2: How Facilitators Work
Module 3: Establishing Ground Rules
Module 4: Content and Process
Module 5: Types of Thinking
Module 6: Handling Controversial Issues
Module 7: Communication Skills
Module 8: Listening For Common Ground
Module 9: Common Facilitation Techniques
Module10: Providing Effective Feedback
Module11: Managing Divergent Perspectives
Module12: The Language of Facilitation
Module13: Building Agendas
Module14: Dealing with Difficult Dynamics
Module15: Building Sustainable Agreements
Module16: Stages of Team Development
Module17: Analysis Tools
Module18: Workshop Wrap-Up

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