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Course overview

With a host of new challenges and responsibilities to tackle, new supervisors need training that helps them adjust to their new role. Learning how to supervise your new employees on a trial and error basis can lead to discouragement. This three-day workshop can help you overcome many of the problems a new supervisor may encounter, and to set the groundwork for a successful change in your working life!

Course objective

Clarify the scope and nature of a supervisory position.

Learn some ways to deal with the challenges of the role.

Recognize the responsibilities you have as a supervisor, to yourself, your team, and your organization.

Learn key techniques to help you plan and prioritize effectively.

Acquire a basic understanding of leadership, team building, communication, and motivation, and what part they play in effective supervision.

Develop strategies for motivating your team, giving feedback, and resolving the conflict.


Program Duration: 2 Days
Program Language: English / Arabic

Course Curriculum

Adjusting to Your Role
A Supervisor’s Responsibilities
Action-Centered Leadership
Making Plans
Setting Goals
Defining Leadership
The Situational Leadership Model
What’s Your Type? How About Mine?
Team Building Tips
Developing a High-Performing Team
Communication Skills
Motivating Employees
Orientation and Onboarding
Training Tips and Tricks
Providing Feedback
Doing Delegation Right
Dealing with Conflict
Managing Disciplinary Issues
Workshop Wrap-Up

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