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Course overview 

In today’s fast-moving world, many managers and supervisors are expected to deal with some human resource issues. They may be asked to take part in developing job descriptions, take part in interviews, or take responsibility for discipline. This three-day workshop will introduce those managers to human resource concepts. We will walk you through the hiring process, from performing a skills inventory to conducting the interview; discuss orientation; and cover some issues that arise after the hiring (such as diversity issues, compensation, and discipline).

Course objective 

Identify current issues in the human resource field and the changing role of supervisors and managers in terms of HR functions.

Write job specifications and identify core competencies.

Apply methods of finding, selecting, and keeping the best people using behavioural description interviewing techniques.

Get new employees off to a good start.

Understand compensation and benefits.

Maintain healthy employee relations.

Make performance appraisals a cooperative process



Participants will be granted a completion certificate from Epsilon Institute, USA if they attend a minimum of 80 percent of the direct contact hours of the Program and after fulfilling program requirements (passing both Final Exam and Project to obtain the Certificate)



Program Duration: 30 Hours
Program Language: English / Arabic

Course Curriculum

Module 1: Defining Human Resources
Module 2: Skills Inventory
Module 3: Forecasting
Module 4: Job Analysis
Module 5: Job Competencies
Module 6: Position Profiles and Job Descriptions
Module 7: Do You Really Need to Hire?
Module 8: Finding Candidates
Module 9: Advertising Guidelines
Module 10: Screening Resumes
Module 11: Preparing for the Interview
Module 12: Conducting the Interview
Module 13: After the Interview
Module 14: Employee Orientation
Module 15: Planning Training
Module 16: Working with External Providers
Module 17: Performance Reviews
Module 18: Absenteeism
Module 19: Diversity
Module 20: Privacy Issues
Module 21: Compensation and Benefits
Module 22: Discipline
Module 23: Termination
Module 24: Exit Interviews

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